Shipping and Return

(1) Returns and Refunds

Return Policy: We allow for the return or replacement of any defective product within 60 days from the date of purchase. For recurring billing products, returns for more than one payment may be provided if requested within the standard 60 day return period. After 60 days all sales are final.

Refund Policy: If a customer requests a refund, the money for the requested transaction is refunded back to the customer, only after the DVD / CD has been returned to the warehouse, at the following address:

FT Fulfillment
3202 N. Kenmore St.
South Bend, IN 46628

If customers request a cancellation for their recurring billing product no future rebills will be charged to their account.

(2) Shipping information:

DVDs will be sent via UPS or USPS for USA orders through Forward Transit. Orders will arrive in 4-8 days from the date of shipping.

For international orders, products can take 7 to 14 days to arrive depending on the destination.